For restaurants that are looking for an attractive, secure display for their devices, we have teamed with ArmorActive to provide a hardware solution. ArmorActive’s iPad kiosks are designed to secure and protect the devices, while complimenting both the sleek look of the iPad and NoshList’s stunning user-interface.

ArmorActive, located in Utah’s “Silicon Slopes”, offers a number of attractive hardware interfaces for running applications such as NoshList, and is the fastest growing iPad kiosk design, engineering & manufacturing company in the world.

With iPad security provided by ArmorActive and the NoshList waitlist app, restaurants now have everything they need to make managing their wait lists easier and more secure than ever before.

Have a smart phone? Then you can use NoshList at your restaurant. We are happy to announce that our popular tablet waitlist app is now available for iPhone, iPod Touch and Android phones. It is free for download at the App Store and on Google Play Store.

The new apps make it even easier for a restaurant to run an organized, efficient and measurable waitlist that also provides valuable guest and operational analytics. The addition of this mobile functionality to the original iPad app gives restaurant operators the flexibility to use other iOS or Android when preparing to seat restaurant diners. The mobile app also removes the barrier of needing an iPad to use the solution by offering the NoshList platform on multiple devices.

A fully featured restaurant waitlist and guest-management solution, NoshList notifies diners via unlimited free text messaging and automated phone call alerts that their tables are ready, replacing paper lists, microphones and alert buzzers.

In addition to the unlimited free version of NoshList, there is NoshList Premium for $49 per month, per restaurant. Premium features include two-way text messaging, table number assignments, in-app statistics, designated local phone numbers, and 30-day analytics. The Premium features are only currently available for the iPad app and on the website, and will soon be added to the new mobile version.

NoshList is now in use in more than 2,250 restaurants nationwide. Clients include Red Robin Gourmet Burgers, Buffalo Wild Wings, Miller’s Ale House and many other national and regional brands. To date, more than 8 million diners have been seated with NoshList since the company’s launch in February 2012, making it the fastest growing restaurant waitlist platform in history.

Add more magic in the holiday season by giving your customers the precious gift of time. Lines are always longer this time of year, and painful waits just frustrate customers.  You can improve the waiting experience for your customers by using Waitlist Me. This simple to use app can not only track who is on the waitlist, but also helps employees to give more accurate wait time estimates than a paper list.

Waitlist Me is being used successfully to drive more revenues across many retail segments.

Selling phones and setting up calling plans take a lot of time, tying up service representatives and frustrating customers who are waiting to be helped. Don’t lose those customers. Greet them and add them to Waitlist Me, so they can roam the store to choose phone cases, screen protectors, and other items while waiting.  It’s a smart way to reduce walkaways while increasing sales.

Businesses selling electronics have customers that may need more personalized service to help them choose the right television or computer, yet they don’t always know who to ask for help. Don’t let them walk out the door frustrated.  Make sure to get an idea of what they need and assure them they will be helped soon.  Customers have more patience when they are given an accurate quote of how long it will be until the right person is available to help them.

Shopping for clothes can involve a different type of waiting frustrations, and long lines for dressing rooms and checking out can scare away customers.  Add them to a waitlist, so they can continue shopping and grab more items to try on and buy. This is a really easy way to drive incremental sales.

Waitlist Me can improve customer shopping experiences in all kinds of retail environments, from shoe stores to jewelry counters to children waiting to see Santa. Providing exceptional service means happier customers.  Plus, more time to shop while waiting means more sales. Do your part to reduce stress and make the holidays brighter for your customers.  Use Waitlist Me!

For businesses using Waitlist Me’s public waitlist feature that allows people who’ve joined your waitlist to check their place in line from their phones, there is a new way to enhance the customer experience.

Now, an integration with the Perklist AI Assistant makes it possible for these waiting customers to explore your menu and ask questions directly from that public waitlist page.

When enabled, a simple message and link will appear above their wait time information. Clicking this link opens a chat with an AI Assistant capable of answering questions about your menu and business in real time. You can find more details and an overview video here of how the Perklist AI Assistant works.

Setting up the AI Assistant involves providing it with your menu and other relevant details, a process that generally takes a few minutes. There are also options to customize the text of the message and link shown on your public waitlist page. Additionally, you can choose whether customers see only the AI Assistant chat or both your menu and the chat window when they click the link.

Perklist is a service developed by Waitlist Me, aimed at helping businesses improve their digital interaction with customers, and includes features beyond just the AI Assistant.

For serving customers more effectively, Waitlist Me has a set of features for managing tables across a couple main views.  The floorplan view displays tables as they would appear spatially across one or more rooms with the basic table sizes, shapes, and positioning.  The grid view gives a flexible way to sort and view tables by different dimensions such as section, size, and status.  The views can be used together or independently, depending on business preferences, to track availability and easily know where to seat the next customer.

Previously, the phone versions of our apps only offered a list view of tables, optimized for smaller phone interfaces.  To provide more flexibility in managing customer visits across devices, we have recently added the floorplan view and features to our apps for iPhones and Android phones.  While detailed floorplans can often be more efficiently managed on larger devices like iPads or Android tablets, the phone versions are great for managers that may want to zoom in on a particular area or servers wanting to keep tabs on their sections from their phones.   

Features for setting up and managing sections and layouts are also now available on the phone applications, along with the tools for placing tables, lines, and data elements in the floorplan edit mode.  Check out this page for more information on setting up floorplans.