Tuesday, October 6th, 2015 .

The new web widget makes it easy for customers to add themselves to your waitlist from your website and have their waitlist requests appear in the Waitlist Me app.  The widget has two main views and is simple to customize and add to your site in a few quick steps.

Customers can view estimated wait times or people waiting:

widget1

 

Customers can then submit their info for adding themselves to the list:

widget2

 

Creating the widget is as easy as switching the toggle to “ON” from your widget settings page on the Waitlist Me website. A unique widget will be created and all you need to do is copy the line of code onto your website where you’d like the widget to display.

The widget can be customized at any time, and you will see how it looks in the preview section at the top of the page. Press “Save” to keep changes and automatically update the widget on your site. Here are some of the options:

Titles – Change the text that appears on the two different screens of the widget. The first screen shows the estimated wait and the second screen appears after customers click to add themselves and enter their information

Colors – Match the widget to your website the way you like with the flexibility to change the colors of the text, background, borders, and links.

Display types – There are a couple options on what you may want to display to give people a feel of how long the wait might be, or if you choose “None” it will not show the view of the wait estimate at all and just have the fields for people to add their information.

Also, if you want to go back to the default settings after you can always click the Reset link at the bottom.

widget-settings

 

The web widget is a Waitlist Me Premium feature and adds another option beyond using the public waitlist page for customers to add themselves to the waitlist.

Monday, October 15th, 2018 .

Did you know there’s a way to make the world better—to make your community better—just by giving your restaurant a tiny upgrade? We’re talking about making your business more accessible and welcoming for guests with a variety of needs and abilities.

The best part is you can started today, right here and right now, with a few minutes of your time. Here’s how a simple app called Waitlist Me can help you upgrade your restaurant’s accessibility, no contractors necessary.

Let customers wait where they’re most comfortable

Some guests need more space. Others need a comfortable place to sit or room to walk or air conditioning. When your restaurant is jammed with customers jockeying for waiting space, you don’t leave them with many options.

Waitlist Me changes that. The app sets customers free from whatever space you’ve set aside for your queue. They can relax in the car, they can explore the area, or they can kill time in a more comfortable environment—all without losing their place in line.

Notify waiting guests by text

We’ve all been there: standing in a too-loud vestibule wondering if there’s a better way to get guests’ attention without shouting, relying on vibrating devices, or requiring them to crowd around the hostess stand.

It turns out there is. Waitlist Me lets you send customers a text when their table is ready. That means they can get the word ASAP in a way that works best for them.

Allow guests to make reservations (or join the waitlist) online

Speaking on the phone doesn’t work well for everyone, which is why it is important to have simple options for guests to add themselves to the waitlist or send reservation requests online. That way, all your customers can jump on line from wherever they are, regardless of their abilities.

The add yourself web widget is one more feature that makes life easier for everyone. It’s simple to pop it on to your website and allow your customers to send requests from their computer or phone. Then you just approve them in the Waitlist Me app when they pop up.

Keep track of every customer request

Anyone with special needs, from wheelchair-accessible seating to dietary restrictions, gets to used to repeating themselves. However, just because it’s the norm doesn’t mean it’s not a hassle. Impress these customers with your ability to asks once and remember always with Waitlist Me’s notes feature.

It’s simple for your host to access and add details to, and because the app can sync to multiple devices, employees who are preparing tables and running the kitchen can keep track of these requests, too.

Give more accurate wait time estimates

The most frustrating part of waiting in line is when the ETA keeps changing. You and your staff know this better than anyone! From stink eyes to toe tapping to the constant “how much longer?” refrain from hungry guests.

Our app helps you do away with all the fuss. Waitlist Me gives wait estimates and helps your team make more accurate wait times by seeing actual waits next to quoted times for each customer. Plus, the customer waitlist view feature lets guests check on their wait time from their smartphone. That gives them visibility into the waitlist so they don’t have to ask several times about the wait and can be sure to be nearby when it is close to their turn.

Tuesday, May 6th, 2014 .

We are happy to announce the latest version of the NoshList iPad waitlist app along with a host of new features that let restaurants improve their guest experience and their operational efficiencies. Redesigned for iOS 7, the new app makes it easier to organize a waitlist and remember guest preferences with better notes and sortable statuses. Table management has never been easier with customizable table selectors, and the ETA feature lets restaurants keep track of same-day call aheads. There are also a lot of other enhancements to the user experience and look and feel. Check out the tutorial video below to see how it works:

 

With the new Quick Notes feature, restaurants can define as many pre-set notes as they would like to appear when a hostess is adding a party to the waitlist. It’s great for common events, such as birthdays and anniversaries, or popular customer preferences, like dietary restrictions. The notes can be viewed in the waitlist for easy reference and can be synched across all devices a restaurant might have.

quicknotes image

 

A restaurant can also customize the table numbers that appear in a spinner for simple table assignment when customers are seated or added to the waitlist. Table management is a natural extension of running a waitlist, and we have made it much easier to assign and track table numbers in the new NoshList app.

table eta

 

The new app also integrates other features into the main waitlist view in more seamless ways. Seated history shows below the current list and can be toggled on and off. Parties that have an estimated arrival time are grouped below those with a quoted time, and people that add themselves to the list show up at the top with special highlighting to alert the hostess.

Tuesday, May 28th, 2019 .

With Memorial Day Weekend in our rear-view mirror, we are psyched to see what summer has in store. While all of us at Waitlist Me are enthusiastic about not waiting—and making every wait as painless and speedy as possible—we have to admit that we get a kick out of seeing what folks are itching to see and do, no matter how much time they have to spend in line.

What’s cracking us up, making us scratch our heads, and inspiring us to buy tickets this season? Here are the top-five crazy (and crazy-awesome) things people are waiting for this summer:

#1. A bucket of cookies at the Minnesota State Fair

Nearly 2 million people visit the Minnesota State Fair in the Twin Cities every year. The massive fair grounds have everything you could want in a fair, from giant sculptures made out of butter to an ax-throwing contest. They also have Sweet Martha’s famous chocolate chip cookies, available by the bucket-full. Last year, the line for these cookies was 45 minutes long.

#2. A ticket to see Shakespeare

Much ado about nothing? Not so say the theatre fans who wait (and wait and wait) for tickets to see Shakespeare in the Park in New York City. Each year, New York’s Public Theater puts on two shows outside in Central Park, soften starring big-time actors like Morgan Freeman and Anne Hathaway. How long is the wait? Who knows! Some line up the night before the free tickets are distributed.

#3. Exclusive merch at Comic-Con

With so many celebrities making it to San Diego for Comic-Con, you don’t have to be a certified geek to geek out over this event. It’s four days of panels, signing events, screenings, and, of course, all sorts of merchandise you can only get your hands on here. The lines themselves have taken on legendary status. Some of them even have their own Twitter accounts (we’re looking at you, Hall H)!

#4. To watch a little match play at Wimbledon

This summer, we’re certain of exactly one thing: There is no event that takes its lines more seriously than Wimbledon. While the Brits are certainly well-known for their queueing style, only this pinnacle of fastidiousness offers up a 30-page guide to lining up for tickets. Some wait all night (hear ye, hear ye: tents larger than a 2-person are forbidden). Some show up just before dawn, their fingers crossed that they’ll be among the first 500.  

#5. To leave the Nevada desert

If you’re looking for an experience this summer, you can surely find it at Nevada’s Black Rock Desert. In late August, that’s where the Burning Man festival sets up camp. After the titular man is burned—don’t worry, he’s not an actual person—it can take 6 to 8 hours to get out of Black Rock and even longer to get to the nearest city. This annual leaving is so massive that it has its own name: the Exodus.

Is your business ramping up this summer?

Use a waitlist and reservation app like Waitlist Me to manage your queues better and make your customers happier campers, no matter where, when, or why they’re hanging out in line. You can get started for free today and access features including text notifications, smart ETAs, and multi-location management.

Wednesday, September 3rd, 2014 .

When we launched NoshList in 2012, we began with a very targeted focus on the restaurant industry and a mission to solve the challenges many restaurants face in managing long wait lines. And it worked. Customizable, easy-to-use and affordable, our wait list app enhanced the customer experience and quickly replaced the antiquated pen and paper lists for our customers.

Over the past two years, NoshList has been used to seat more than 45 million diners, and the new reservations feature helps with a whole new set of scheduling challenges that restaurants face.

Along the way though, we realized that NoshList can be used in a host of other industries. Other types of businesses started using NoshList in ways we hadn’t originally expected, and as they did they asked us for ways to better customize the product for their situations. So little by little we started adding more customization features, and now all kinds of businesses are using NoshList to improve their customers’ wait experience.

Since NoshList can be used on iPads, iPhones, Android tablets, other mobile devices, and even computers, the app can be used just about anywhere. All that’s needed is an Internet connection and a desire to make waits more bearable for customers.

Afterall, when a customer is waiting on anything — from a lane at the bowling alley to a rented boat — the wait can be like an extreme lesson in patience. NoshList works as a way to communicate with waiting parties that their lane, boat or other item is ready.

How about waiting in line for a dressing room? With NoshList, shoppers can simply add their name to the list and then continue to shop while they wait for their dressing room. Once it’s ready, they will receive a text notifying them they’re next in line. It’s the ultimate win-win.

The same ideas apply to anywhere there might be a wait — at the pharmacy, the automotive repair center, the doctor’s office or hair salon and spa.

There are few simple things businesses in other industries can do to best use NoshList. The main thing is to customize the texts that go out when a person is added to any type of wait list and when they are notified. NoshList users can also choose from a number of automated call options. Then for more personalization a business can pre-define the list of the most common notes to appear in the app with the QuickNotes feature. Finally, table numbers can be modified to represent what makes sense for a business. These numbers could represent a salesperson, chair number, rental ID or whatever resource is assigned to your customers.

other businesses

 

To learn more, check out our new page on how NoshList is being for different business waitlists across the country.