We announced an exciting new integration in January with Clover that puts our NoshList waitlist app directly in front of restaurant operators across the country. NoshList was one of the first apps to appear in Clover’s newly developed app marketplace. This is new and exciting for us because technology such as the Clover POS is leading the way for restaurant operators to efficiently update and integrate their front-of-house and back-of-house operations. Never before have waitlist apps been able to sync up with a restaurant POS, providing sales analytics based on waitlist names and phone numbers. Now, they can.
Clover, owned by First Data, is going after restaurant operators with modest businesses in an effort to treat them like large brands by giving them what they’re asking for: something more from a technology provider without the high price tag to match.
Clover is answering this call is by offering a merchant-driven technology tool based on the Android operating system. It’s smarter, more flexible and secure than what many of these operators have been using, and the fact that NoshList is featured as a tool within this technology makes what Clover is doing that much better.
For Clover users, the toolkit is future proof and includes a printer, cash drawer and credit card terminal. Additionally, it includes preloaded apps such as ours intended to give restaurant operators the ability to control and customize the tools best suited to their needs.
Additionally, we have recently made several new enhancements to our NoshList waitlist app. These updates let restaurant owners and management define pre-set notes, such as dates of birthdays and anniversaries, in the Quick Notes feature. The notes can be viewed in the wait list for easy reference and can be synced across each device used in the restaurant. The new app features a seating history display below the current list and people that add themselves to the list show up at the top with special highlighting to alert the hostess.
In addition to the new app features, the NoshList website now has several powerful analytical reports for paid premium users. The reports include an activity overview that highlights diner trends seated by the day, week or month, a visitor breakdown by age and gender, activity logs for custom analysis and loyalty metrics comprised of guests who visit your place when, how often, and their average length of wait.
The NoshList and Clover technology is based on flexibility and is a valuable tool restaurant operators can leverage to make their operations more efficient. And integration is easy!
When someone installs NoshList from Clover, it immediately pulls their merchant account information and links table orders directly to the table numbers entered into the POS. Restaurant staff can then view the customer’s name, order and visit history, giving them an opportunity to elevate the guest experience through rewards and direct marketing campaigns.
Here is a summary of the latest features that will be on display:
New Free features available to all:
- Quick Notes – Easily create a list of common notes to use when adding and seating parties.
- ETA – Choose an estimated arrival time for same-day reservations and larger parties.
- Seated View – View notes and parties seated in the main waitlist view.
New Premium features:
- Rich Analytics – Download activity, demographics, party size, and loyalty reports.
- Table Management – Customize and assign table numbers when adding and seating parties.
- Customizable Public Waitlist – Add information on daily specials, loyalty programs, coupons, and more to the public waitlist that guests can check from their phones while waiting.
With partners such as Clover, we will continue to push the boundaries of waitlist technology because we believe in doing things differently. We are a team of professionals focused to innovate an antiquated aspect of the industry,one we understand, appreciate and are passionate about.
