Wednesday, February 27th, 2013 .

Have a smart phone? Then you can use NoshList at your restaurant. We are happy to announce that our popular tablet waitlist app is now available for iPhone, iPod Touch and Android phones. It is free for download at the App Store and on Google Play Store.

NoshList mobile apps

The new apps make it even easier for a restaurant to run an organized, efficient and measurable waitlist that also provides valuable guest and operational analytics. The addition of this mobile functionality to the original iPad app gives restaurant operators the flexibility to use other iOS or Android when preparing to seat restaurant diners. The mobile app also removes the barrier of needing an iPad to use the solution by offering the NoshList platform on multiple devices.

A fully featured restaurant waitlist and guest-management solution, NoshList notifies diners via unlimited free text messaging and automated phone call alerts that their tables are ready, replacing paper lists, microphones and alert buzzers.

In addition to the unlimited free version of NoshList, there is NoshList Premium for $49 per month, per restaurant. Premium features include two-way text messaging, table number assignments, in-app statistics, designated local phone numbers, and 30-day analytics. The Premium features are only currently available for the iPad app and on the website, and will soon be added to the new mobile version.

NoshList is now in use in more than 2,250 restaurants nationwide. Clients include Red Robin Gourmet Burgers, Buffalo Wild Wings, Miller’s Ale House and many other national and regional brands. To date, more than 8 million diners have been seated with NoshList since the company’s launch in February 2012, making it the fastest growing restaurant waitlist platform in history.

Thursday, January 4th, 2018 .

January 1 has got your clientele taking their self-improvement goals to a whole other level. With the ball drop comes a fresh “new year? New me!” mindset, and a slew of resolutions to go with it. But as we all know from experience, it’s far easier to make a resolution than it to stick with it.

Waitlist Me can help you help your customers do exactly that. No matter what their goals are for this new year, your business can be an integral part in accomplishing them. Here’s how:

Fitness businesses helping people muscle up, lose weight, and train for events

January is prime sign-up season at gyms and fitness studios across the country. While new memberships are essential to keep you in the green, we know you’re invested in helping your customers cross off their workout goals.

Bringing Waitlist Me on board can help you do that. The app can help you create waitlists and reservations for different services, from tanning beds to personal trainers. You can even use it for popular equipment! It’s a no-muss, no-fuss way to manage busier-than-usual gym floors and long lines, which will keep your long-time customers happy and your newbies impressed.

Learn more here

Activity-oriented businesses helping people try new hobbies

The pre-Christmas gift-buying bonanza isn’t the only bright spot on your winter calendar. The moment people unwrap their bounty—whether they’re the proud owners of a new rifle, a monogrammed bowling shirt, or a top-of-the-line sewing machine—they have the potential to become a boon for your business.

After all, they’re going to need more supplies, from bullets to balls to bobbins, to fuel their hobby—and a little assistance getting started (or getting better). Waitlist Me can help you wrangle your staff and your resources to deal with the influx of new customers.

Salons giving customers head-to-toe makeovers

Some resolution-makers plan out their transformations weeks in advance. They come loaded with inspiration pictures and “do this, not that” feedback. Other style-changers are more spontaneous. They walk in with a vague idea of what they want and let you do your thing.

Whether you run a hair salon, a nail studio, a cosmetics store, or another business entirely, Waitlist Me helps you manage both types of clients. You can use the app on the web, on iOS, or on Android to facilitate both reservations and walk-ins with ease.

Learn more here

Banks, accountants, and financial advisors showing clients how to manage their money better

Politics, religion, and money—the three topics to avoid over the holiday dinner table—were not created equal. People go out and vote. They walk through church doors on Sunday mornings. But scheduling an appointment to hash out finances? For those customers who need your help most, getting them in your office can be a bigger challenge than actually achieving their goals.

Waitlist Me can help you make this year the year you guide your clients to achieving their budgeting, saving, and investing goals—starting with getting their bums in your seats. The app makes waitlists and reservations a breeze for everyone, whether you’re a business owner or a customer. Clients can make appointments (or jump on your waitlist) from wherever they are and see exactly how long they need to wait, thanks to our smart ETA feature.

Sunday, February 25th, 2018 .

Byline: Brittany Taylor

If you’re American, you may recognize the word “queue” from your Netflix app. If you’re British, you can’t think why anyone would use the word “line” when “queue” is the obvious choice. If you’re Canadian, you’re more likely to think in terms of waiting in line, but probably wouldn’t worry too much if told told to “queue up.” Whether you think in terms of a waitlist or queue management system, Waitlist Me can help.

What’s behind the way we wait? Let’s take a look…

Where the idea of “lining up” came from

Despite the eternity you waited in traffic this morning, the idea of forming an orderly line hasn’t been around forever. It didn’t become a popular convention until after the turn of the 19th century. That was when the industrial revolution began to concentrate large populations in towns.

As more and more people moved into cities, the way they bought things changed. Instead of markets, individuals frequented shops. What else changed? The way people worked. As factories, mines, and, later, offices became the norm, workers had to get through the door—literally—and lines became a daily occurrence.

What’s up, Britain?

Across the United Kingdom, the queue reigns supreme. Like its penchant for afternoon tea, though, queueing is an imported custom. The word itself is French for a braid or plait, and it’s derived from a Latin word that means “tail.” By the early 19th century, it had come to mean a line of people, but it wasn’t until World War II that the idea of the queue became part of the British identity.

As Great Britain entered the war, its government talked up the notion of citizens doing their duty and taking turns. Queueing became a symbol of that, “of decency, fair play, and democracy,” reports another British institution, the BBC. After the war, opposition politicians flipped that idea on its head. Queueing became a sign of societal problems and government inefficiencies. Public resentment grew and the occasional queue-related fisticuffs ensued.

Today, Brits are still ardent queuers, and while they’re proud of their reputation for polite queueing, they’re not very happy about the waiting itself. For many, it’s a stressful experience focused on doing one’s duty and ensuring everyone else does, too.

America’s love-hate relationship with waitlists

Lines, like most things before the Internet Age, came to America a little late. Once they arrived, though, they took hold. Many moments in U.S. history come with their own lines, from the bread lines of the Great Depression to gas lines during the oil crisis.

The American approach to lines is pretty similar to America’s approach to life. On one hand, there’s egalitarianism. This is the United States, after all, the land of plenty and equal opportunity! There’s enough for everyone, and if you wait for your turn, you’ll get what you want. On the other hand, there’s capitalism. In America, it’s a race to the top. We’re always working for more, and sometimes there isn’t enough to go around.

This dual approach is why Americans are both happy to wait their turn and anxious about the whole waiting-in-line experience. Americans want to be good citizens, but they also want what they want, and if getting it is in question, they start stressing out about what they can do better to make their goals a reality. Could I choose a shorter line? Can I cut? Can I bribe the hostess?

It’s a competitive experience that’s uniquely American, but it also creates a build-up of unnecessary stress. Folks in the U.S. wait in line an average of 37 billion hours each year. That’s a lot of anxiety!

Then, there’s Canada, the chillest line-waiter of them all

The Great White North is all about maple leaves, Mounties, and, yes, waitlists. While using the word “queue” won’t raise many eyebrows, Canada falls firmly on the “we wait in lines” side of the debate.

Canada takes its lines—or lineups, as they prefer to call them—seriously. Our favorite example: International students at Canadian universities are often required to take etiquette classes during orientation. Mastering the lineup is on the syllabus right after learning how to say “hello.”

True to form (and its reputation as the global nice guy), Canada’s relationship with lines is based in its dedication to upholding polite society. Along with apologies and punctuality, the omnipresent lineup is an unspoken agreement that every Canadian, can mind their manners, relax while they wait, and still get what they want.

Waitlist Me makes queues, waitlists, and lineups better across the globe

Our goal is to make your customers’ waiting experience better. Happier customers lead to better bottom lines—and that’s exactly what we want for your business. Our app is now available in more than 60 countries, so wherever you are and whatever you do, we’re here to help.

 

Wednesday, May 11th, 2016 .

Let your customers check themselves into your waitlist or reservations from your website or when they arrive at your restaurant.  It is convenient for customers and will save your business time and money.

Waitlist Me makes it as simple as pasting our widget on your website or using a unique page we host for you.  And it is seamlessly integrated into our waitlist and resource management service that has been proven to reduce walkaways and improve customer satisfaction.

We have had our add yourself features available for some time, but we recently added some new features, simplified the customization and settings, and created this new video to show how it all works:

 

Here is an example of how it can be used for self check in at your business

add self ipad kiosk

 

Or it can be easily integrated into a website like in the example below

add self site

 

 

 

Wednesday, June 6th, 2018 .

At Waitlist Me, we focus on helping businesses transition away from pen and paper or overly complex services. Making waiting less painful is a win for both the guests and the staff. Of course, waitlist management is only one way to streamline operations and work smarter, not harder. In this article from Dumpsters.com, check out a few more resources that show how to use technology to improve the guest experience.