As you deck the halls and adjust your playlists, you should seriously consider giving your waitlist and table management system an update, too. With holiday parties a-plenty, this is no time for clutter and inefficiency!
You need to reboot your hostess stand and kick that datebook-and-grease-board duo to the curb. We have a shiny digital solution that will keep your season truly merry and bright—and save you plenty of woe (and money) to boot. We’re talking about a waitlist app that brings your queue, your reservations, and your resources together on one easy-to-use interface. It’s called Waitlist Me Pro.
Why do you need it? Let us count the ways:
#1. You need an intuitive way to balance walk-ins and reservations
What’s worse than losing a reservation fora twosome on date night? Losing a reservation for a 12-top the week before Christmas. Yikes. Still, it happens.It’s easy to forget a group—yes, even a big one—when you’re struggling to handle the nightly dinner rush.
When you upgrade your restaurant to a digital waitlist and reservation system, you say “goodbye” to misplaced reservations.With Waitlist Me Pro, you can use our flexible reservation views to see what your restaurant has in store for the holiday season and beyond. Plus, we built the app to incorporate reservations and walk-ins seamlessly. That makes it a cinch to navigate your guest list, no matter what.
#2. You need to visualize the best places to seat parties in your restaurant
Forget about peering behind the hostess stand to survey available seating options. Your hosts won’t even have to squint at hard-to-decipher grids anymore, either! With simple, digital table and resource management, confusion over where to seat your large and small parties is a relic of yesteryear.
Waitlist Me lets you view your tables indifferent ways, including by availability, by size, and by server. They’recolored coded so that you can immediately tell what’s open and what’s not. The Pro-level version of the app also gives you access to our layouts and sections feature, which allows you to build more detailed floor plans that are still easy to read.
#3. You need to keep bringing in foot traffic, no matter how busy you are
A wall of waiting guests in your lobby is intimidating to newcomers. To them, one large group waiting for a few tables to be pushed together can look like a dozen parties—and that’s enough to make anyone want to try the restaurant down the street rather than risk a queue.
Technology can transform your vestibule and the way you run your restaurant. With Waitlist Me’s text notification feature, you can set your guests free. Instead of lingering around your hostess stand, waiting for their name to be called, they can hang out at the bar or wander around the area without worrying about losing their table. When they’re next in line, you can let them know, no shouting necessary.
#4. You need to ensure that all your guests have a great experience
With a paper waitlist and reservation system, you’re constantly flipping back and forth and scrabbling around for notes. It’s unprepared and unprofessional, and that’s frustrating for your hosts and for your customers. And ETAs? Let’s not even go there.
Our app brings a new level of sophistication to eating out. We designed it to be easy to use from the get-go,which will decrease employee training time. And because Waitlist Me is so simple, hosts can focus their attention where it should be: on the guests,rather than on the paper they use to keep track of them.