Waitlist Me makes reservations and appointments simple with intuitive calendar and list views. It’s easy to schedule and manage your customers in our iOS and Android apps or from a browser on our website.   

The Pro & Platinum levels of our service offer greater flexibility and control over scheduling rules, including setting business hours, adding party limits, and blocking off whole days, among other features. We recently added a few more customization options to these calendar views to increase the efficiency of some activities.

Now it is even easier to find openings by room and by group size. You can choose to view this information next to the table names for quick reference by pressing the people and the room icons in the header bar. The group size and room name will then be visible in the column headers under each table name.

You can also sort the order of the table columns by these new dimensions using the ‘Sort by’ option on the top left. Choose to sort by rooms if you know you want to fill one room before moving to another. Sort by size to quickly find all the tables large enough for each party as you’re entering reservations. Use the ‘More’ option on the upper right of the sorting menu to add a secondary sort criteria and whether to display in ascending or descending order.

One additional improvement is being able to see the names of scheduled customers in the daily calendar view time blocks. If more than one customer is scheduled for a given time and table, just tap the box to see the details.

If you haven’t updated your reservation settings recently, we would also recommend going through this page to see some of the other features and personalization options.

Muslims around the world are entering Ramadan, the holiest time in the Islamic calendar. No matter what type of business you run—a big-box retailer or boutique, a restaurant or bar, a gym or studio, a salon, a spa, or a resort— you may see changes in your business traffic during this time.  Here are some tips for using Waitlist Me to improve customer service during the month of Ramadan.

Take walk-ins and reservations

Ramadan observants fast during daylight hours, but once the sun sets, they’re all about big family dinners packed with delicacies. If you run a restaurant that doesn’t usually take reservations, Waitlist Me makes it easy to start—or to take them when you need them, like when a large party is ready to dig in.

Bonus! Our Free-level version lets you take same-day reservations, and our Premium-level app offers more robust reservation features, like a calendar view and a web widget.

Use waitlists to accommodate every client, every time

From haircuts to yoga classes, urgent care visits to mani-pedis, if your business is in a Muslim community, you’ll probably see more foot traffic after dinner. Waitlists can help you keep up with the changing traffic patterns and ensure that you keep all of your customers happy, day-in and day-out.

Bonus! The Premium-level Add Yourself Web Widget lets customers join a waitlist for a particular service or piece of equipment from wherever they are, whether that’s the office, a restaurant, or the next block over.

Post special offers, events, and changes to your hours where everyone can see them

Whether you’re offering celebratory 2-for-1 appetizers or are starting trivia a little later this month to accommodate your Muslim guests’ daylight restrictions, Waitlist Me’s public waitlist view lets you keep all your guests in the know on how busy you are.

Bonus! With Waitlist Me Pro, your public waitlist is completely customizable. Add your brand colors, your logo, even a silly video. It’s up to you!

Manage multiple locations from one account

There’s no need to sign in and out of different accounts, or to check up with your store managers to ensure they’re on the ball. Our Multi-Location Management feature lets you make whatever changes you want to your public waitlist, feedback surveys, and business hours.

Bonus! Curious to see if your changes are making an impact? Multi-Location Management lets you see how your businesses are fairing in real time and check each location’s traffic analytics.

Get feedback in a snap

Are your customers loving your changes? Is there something you could be doing better? Waitlist Me Pro lets you send a link straight to your guests’ smartphones after their visits so they can leave a rating and tell you how much you rock (and what you can do better in the future).

Renting shoes and perfecting the art of bowling-without-bumpers is a favorite memory of Waitlist Me’s app developers, and we’re thrilled that our favorite outing of old is back in favor with everyone from teens to millennials to families with kids.

Seeing a surge in your clown shoe-clad customers? Waitlist Me is a waitlist and reservation app that can help you smoothly manage the increase in traffic—and turn new customers into loyal fans.

Here are 3 ways our app can help any bowling alley gain new business (and improve customer service) today.

Prevent walk-outs when there’s a wait

A line at the door can make any strike-happy group turn tail and hit up a pizza parlor or movie theater, instead. Waitlist Me helps you keep customers regardless of your wait time. How? By making that line disappear.

Thanks to unlimited text notifications for users in the U.S. (and pay-as-you-go texting for Waitlist Me’s international plans), you can add groups to your waitlist and then let them roam free until a lane becomes available. They could grab cheese fries and a pitcher of beer at your snack stand, shoot pool and play PAC-MAN in your arcade, or window-shop their way down the street. When they’re first in line, you can send them a heads-up via text.

Perfect for:

– Bowling alleys with limited staffing (or a small waiting area)

– Checking in large groups during peak business hours

– Bowling alleys facing lots of local competing attractions

Give large groups a great time

You brought in snacks and arcade games to serve your bowlers better. But those add-ons don’t have to be after thoughts. Now, with large groups looking for impromptu hang-out spaces, your bowling alley is primed to offer a variety of fun options for everyone, including the non-bowlers in the bunch.

You can use Waitlist Me to give everyone a chance to do whatever it is that floats their boat…without making ‘em stand around in long lines by themselves. How? Waitlist Me is flexible enough to be used for people waiting for lanes, your in-house food area, or even popular games like air hockey.  Text ‘em when it’s their turn, ensuring that they’re never sacrificing quality time with friends and family to hold their place in line.  You can manage lines for different activities with status colors or even set up a separate waitlist for areas that have regular waits.

Perfect for:

– Booking birthday parties, office outings, and other celebrations

– Special events, like trivia nights and karaoke

– Attracting big crowds for bowling league competitions

Make it easy for customers to choose your bowling alley

Who wants a hassle for what should be a fun happy hour outing? Not your guests! That’s why it’s essential to make it a cinch for your customers to decide to shoot the breeze at your business rather than another spot down the block. A parking lot and food specials are a great way to get ‘em coming in your door. Another tool to have in your back pocket: Waitlist Me.

The app is built to handle waitlists and reservations side-by-side, so you can forget about that mess of sticky notes cluttering up your front counter. Customers can call before they come, walk right in, or even add themselves to your waitlist or make a reservation online. And, thanks to the public waitlist feature, they can check your ETA from wherever they are, whether that’s the water cooler, the bar next door, or the parking lot.

Perfect for:

– Catering to the after-work crowd

– Offering pop-up events

– Handling holidays and rainy summer afternoons

We are happy to announce that our iOS and Android apps are now fully localized in Spanish for customers with plans in over 20 countries where Spanish is the local language.  Now it is even easier for businesses and their employees in Spanish-speaking countries to manage their waitlist and reservations with Waitlist Me.

This added localization follows our international launch in December where we started with the translation of all the customer facing parts of the Waitlist Me service in 30 languages, and we will be translating more parts of our websites into Spanish in the upcoming weeks.

We started with Spanish for a number of reasons, and while doing this initial localization of our service into a foreign language we have put into place a framework for flexibly managing updates to the translations and for plugging in additional languages in the future.

In 2017, don’t get another paper appointment book. Waitlist Me’s appointment management options can help you manage your time and customers better than pen and paper ever could. Whether it’s a salon, barber shop, or similar business, you can leave your scheduling nightmares behind and make managing appointments simple. With a quick set up and easy to learn interface, we can help you start the new year on the right foot.

When the phone rings, instead having to look everywhere in an appointment book, Waitlist Me lets you see your availability at a glance in an intuitive digital calendar. Monthly and weekly views show counts of your scheduled customers so it is easy to see the big picture on when you have availability. Then in the daily view you can see appointments broken out by time and stylist. When scheduling appointments for a team of employees, simply check one screen to see who has an opening. You can easily find the best appointment times for your clients and send them text confirmations and reminders.

When a potential client walks in without an appointment, you don’t need to scramble to figure out if you can fit them in. Quickly see your availability for that day and give them an accurate estimate of how long it would be until you can help them.  You can even give them the freedom to walk around while they wait and text them when you are ready for them. Waitlist Me will help you improve your guest’s experience and make smarter business decisions faster.

Another great benefit of going digital with Waitlist Me is the flexibility to check your appointment calendar from any computer, tablet, or smartphone. So if a valued client calls when you aren’t at the salon and asks when you can squeeze them in, you don’t need to head back to look at your appointment book.  Or if one of your stylists calls in sick on your day off, you can do all the rescheduling from home. With Waitlist Me, you won’t have to worry anymore about carrying around your appointment book, driving back to the salon, or even worse, losing your appointment book. Try it out for free today.