With spring comes warmer weather and sandal-shoppers, and more customers in your salon. Don’t leave them stuck sitting on a bench, frustrated with the wait times. With Waitlist Me, you can give your clients the freedom to take a walk in the spring weather while tracking their wait on their phone…without losing their spot in line. They will receive a text notification when they are added to Waitlist Me, and can check to see how many people are ahead of them from their phones. Then just press a button to send a text notification to let them know when you are ready for them.

An easier waiting process will encourage customers to return and refer friends. Waitlist Me also allows you to schedule reservations, so you can keep things running smoothly with both your regular visits and larger bookings like for birthday parties, bridal showers, and outings with friends. Reservations for the current day will automatically appear in the same view as your waitlist so managing your schedule and walk-ins is a breeze.

When giving their name, customers can also specify what they would like for a service, from the person they would like to help them to the style of manicure or pedicure they would like. This makes it easier to schedule them for available or preferred nail technicians, and speeds up the entire process, so you can serve more people per day while providing a more and a more relaxing experience for your clients.

With a waitlist system that gives you more valuable information, you can measure how many people are coming into your salon every day, and how quickly those customers are being helped. This will help you improve the wait estimates you give to your clients and improve their wait experiences. Set your nail salon above the rest by streamlining your services and getting rid of paper waitlists and reservation books. No more remembering to buy another reservation book, losing pens, running out of space and deciphering illegible handwriting.

Spring is the perfect time to clean up your reservation system, so try Waitlist Me.

Nowadays, with everything from smart mugs to smart bike helmets managing and monitoring our days and nights, you might be wondering if you really need to add another techie solution to your lifestyle.

While we won’t weigh in on, say, a smart saltshaker, there is a clever must-have that every business owner or manager will fall for fast. Waitlist Me is a waitlist and reservation app that will have you tossing your grease pens and appointment books after just one date—er, dinner service.

Designed with restaurants and a variety of other types of businesses in mind, Waitlist Me is a flexible, plug-and-play app that makes managing waitlists, reservations, and appointments a breeze. Keep reading for 7 reasons to L-O-V-E Waitlist Me.

Lose the crowded lobby

Waitlist Me uses text notifications to alert your customers when they’ve made it to the front of the line. This allows them to maintain their place in line without standing in line. Our app sets them free, letting them wait while they window shop or drop off their dry-cleaning or hang out in the car.

Improvements made easy

Pro and Platinum subscribers are able to access Waitlist Me’s reports on table and assignment usage. You can harness this data to learn more about how your business uses its resources, from physical space to employees. With these numbers in hand, you can start making small changes that lead to cost savings, larger margins, and bigger bottom lines.

DIY updates are a cinch

Waitlist Me is built for businesses, not for techies. And because businesses can change from day to day, we’ve made it a breeze to make changes to your waitlist and the text message notifications you send to your clients—just in case.

A+ experience ratings

A hollering host? Not on our watch. Our waitlist and reservation app notifies guests by text when their table, their doctor, their changing room—whatever it is they’re waiting for—is ready for them. No rude interruptions and no missed summons makes for a five-star rating. Cheers!

User-friendly interface

We’re reinventing waitlists, not apps, which is why we built Waitlist Me to be easy to use the second you log in. Our intuitive interface works the way you expect it to, and we’ve made all the most important information available at a single glance, giving you an ASAP way to see how your business is doing in the moment.

Unlimited device sync

Built for scale, Waitlist Me allows you to use as many devices as you want to manage one queue, all at the same time. Forget paying per user. Now, managers can ensure business runs smoothly while everyone else goes about their daily tasks.

Always upgrading

The development team is constantly looking for ways to improve our service. We are continuously talking to business owners and managers in different industries to see what would make their lives easier. Being better at business? Here are Waitlist Me, that’s our M.O.

These are challenging times with the spreading of the coronavirus. Many businesses are being forced to close their doors or to change the ways they do business to continue serving people.

Asking customers and patients to wait in their cars is gaining popularity as a better alternative than waiting inside businesses. Curbside service has taken on a whole new significance across multiple industries.

Waitlist Me makes it easy to track who is next in line to be served and then press a button to send a text notification when you are ready for them, so people can wait in their cars until it is their turn. There are also options for people to add themselves to the waitlist without even having to leave their car.

Here are some of the industries using Waitlist Me to provide better wait experiences in new ways:

Healthcare Facilities – Medical offices, urgent care centers, dental offices, eyecare centers, and hospitals are some examples where patients often wait in confined areas and may be afraid of getting sick from others. Allowing them to wait outside or in their cars helps to limit cross-infections for patients and healthcare workers.

Dispensaries – As this Forbes article aptly points out, “It should go without saying that medical cannabis patients are the most vulnerable cannabis consumers, and the most at risk of serious complications from Covid-19.” Social distancing strategies like curbside pickup can help reduce the risk to these patients. Even for non-patients, waiting in the car can be better for limiting the number of people in the store at a time or avoiding the need to go into the store at all.

Veterinary and Animal Services – With people spending more time at home and the elevated stress-levels caused by the crisis, pets are going to be an even bigger focus than ever. Vet clinics, animal shelters, and humane centers can keep visitors and staff safer by not having too many customers waiting inside their businesses.

Restaurants – For those restaurants that don’t have to close altogether, shifting to delivery and curbside pick-ups so customers don’t have to leave their cars can be a way to continue serving their clients.

Blood Donation – With people more reluctant to leave their houses, blood supplies have declined. Making it easier to schedule an appointment and wait outside can help encourage more people it is safe to donate blood.

Supply Stores – While many retail stores are closing, some types of supply stores will be important for builders, plumbers, electricians, mechanics and others that perform important home and automotive services. These stores can reduce crowds and offer more touchless systems for picking up supplies.

Grocery Stores – People will continue to need groceries and safe ways to shop. Some grocery stores are already moving towards limiting the number of people in the store at any given time to keep aisles clearer. When a customers finish shopping, the next customers are texted to invite them inside.

People don’t like crowded wait areas, even in the best of times. These days social distancing requires an even higher standard of avoiding crowds, and letting customers and patients wait in their cars can be a valuable option for businesses to provide.

The countdown is officially on. For Lent observers, 40 long days of fasting are almost over. But for you and your restaurant, Sunday marks the beginning of a brand-new holiday season.

Push away those last-minute worries, boss, because everything really is gonna be all right. Waitlist Me is the app you need to ensure your holiday brunch, lunch, and dinner services run smoother than a hand-dyed egg rolling down a grassy hill.

Go ahead and put on your Easter best. We’ve got your holiday rush completely under control. Here’s how we’re helping you improve your customer service today:

Nixing MIA reservations

The worst problem customers face on big holidays like Easter Sunday is lost reservations. When your restaurant relies on overstuffed date books and grease boards, though, hostesses get used to saying, “What was the name again? I’m not seeing it in the book.”

Your guests deserve better, and Waitlist Me Premium helps you stay organized and manage your reservations in one location that you can access from multiple iPads or Android tablets.  You can even login from your home computer or your smart phone to keep tabs on your reservations.

Setting guests free

Kids stuffed into khakis and sun dresses as the sun rises on Easter morning aren’t the best at standing quietly in a restaurant lobby. And with spring in full bloom and sun in the forecast, adults don’t want to be cooped up, either.

That’s why Waitlist Me let’s ‘em run wild. The text notification feature does away with diners’ worries about losing their place in line. Now, they can wander. Whether they choose to window shop, walk down the block, or hang out in the car, one quick text lets them know when their table is ready.

Decluttering hostess stands

Remember those high school presentations where you stood at the front of the class and fumbled through your speaking points? Yep, that’s what it feels like to be a host who is drowning in sticky notes and chicken scratch while a hungry crowd looks on.

Luckily, those days are behind us. Waitlist Me’s intuitive interface makes adding and seating dining parties a cinch. With just a single glance at the app’s home screen, hosts can see who’s waiting and what reservations are walking through the door, no squinting or second-guessing required.

Offering on-the-go waitlists

For every lucky duck that slips in your door ahead of the rush, there’s the slew of folks behind them grumbling about why they didn’t leave sooner. Now, bad traffic or treks from far-flung parking lots don’t have to impact wait times.

By adding the Waitlist Me widget to your website or social media page, you can allow your guests to add themselves to your waitlist on their own time. It doesn’t matter if they’re just leaving church or hunting down one last Easter egg. In a few quick swipes, they can hop on line from a pew, a parking lot, or a park.

Distracting guests while they wait

There’s something about pulling out a smartphone while waiting with the family on Easter Sunday that’s a little bit awkward. But that doesn’t mean your diners want to stare at the floor until their name is called.

Waitlist Me lets you put your business on display, right in your lobby. It offers a completely customizable public waitlist feature that can show your brand colors, logo, upcoming events, or current holiday specials, while they check their place in line. You can even include graphics and videos. Pull it up on any TV or monitor, and you’re good to go.  Guests can also check it from their phones, through a link in the confirmation notification.

Ever wondered how to change the information on your Google Knowledge Card? The Knowledge Card is the helpful information that can appear off to the right in a Google search.  You may not realize that you can customize the information and images in this area of the search results, and can even add a link to your Waitlist Me widget, so customers can easily add themselves to the waitlist or send reservation requests.

Here is an example of the Google Knowledge Card in a search result.

If you’ve never claimed your business on Google, take that first step here: https://www.google.com/business/

Once you’ve verified your business, adding your reservation link is simple. First, get your Waitlist Me reservation link handy. Login online and then go to Account > Settings > Add Yourself and copy the link for your widget page. It should look something like this:

Then, sign into your Google My Business account. From there:

1. Choose the location you want to edit.
2. Click into the URLs section.
3. Add your Waitlist Me link to your reservations page.
4. Click Apply.

That’s it! While you’re there, you can always scope out your pictures and make sure the best ones are showing up in your search results. The pics you upload should in JPG or PNG format. Choose a great glamour shot of your business for your Profile Picture, and then use a square picture for the Logo field. Add a few more pics of the inside, outside, and product to round out your profile!

Here is more on how to use the Waitlist Me web widget page to let customers to add themselves to the waitlist or schedule reservations.