Have a smart phone? Then you can use NoshList at your restaurant. We are happy to announce that our popular tablet waitlist app is now available for iPhone, iPod Touch and Android phones. It is free for download at the App Store and on Google Play Store.

The new apps make it even easier for a restaurant to run an organized, efficient and measurable waitlist that also provides valuable guest and operational analytics. The addition of this mobile functionality to the original iPad app gives restaurant operators the flexibility to use other iOS or Android when preparing to seat restaurant diners. The mobile app also removes the barrier of needing an iPad to use the solution by offering the NoshList platform on multiple devices.

A fully featured restaurant waitlist and guest-management solution, NoshList notifies diners via unlimited free text messaging and automated phone call alerts that their tables are ready, replacing paper lists, microphones and alert buzzers.

In addition to the unlimited free version of NoshList, there is NoshList Premium for $49 per month, per restaurant. Premium features include two-way text messaging, table number assignments, in-app statistics, designated local phone numbers, and 30-day analytics. The Premium features are only currently available for the iPad app and on the website, and will soon be added to the new mobile version.

NoshList is now in use in more than 2,250 restaurants nationwide. Clients include Red Robin Gourmet Burgers, Buffalo Wild Wings, Miller’s Ale House and many other national and regional brands. To date, more than 8 million diners have been seated with NoshList since the company’s launch in February 2012, making it the fastest growing restaurant waitlist platform in history.

Red Robin fans, we have great news. The NoshList waitlist app has now been successfully integrated into all Red Robin International, Inc. company-owned restaurants nationwide.

Red Robin International, Inc. currently operates more than 330 company-owned Red Robin® restaurants and chose NoshList based on its industry-leading proprietary telephony technology. Similar to other multi-unit restaurants, Red Robin traditionally used pen-and-paper waitlists and microphone systems to address diners waiting to be seated. Prior to using NoshList, the casual dining chain experienced significant surges in both the front and back of house relative to guest flow during peak times. In February, Red Robin deployed NoshList to 50 locations, quickly rolling out to the remaining company-owned restaurants within 60 days due to the remarkable results.

“Beyond the benefits of waitlist management and improvement in guest experience, restaurants where NoshList had been deployed realized increased seating efficiencies and improved ticket flow through the kitchen making the decision to deploy NoshList to our other locations a no-brainer,” stated Chris Laping, Senior Vice President of Business Transformation and Chief Information Officer for Red Robin International, Inc. “For diners, this translates to shorter wait times, as the time that tables sit empty between parties is minimized to less than 30 seconds in some cases, and improved ticket times, as order flow through the kitchen is steadied.”

Red Robin also selected NoshList as its preferred front-of-house, guest management technology platform because of its simple and intuitive interface, which allows restaurants to implement quickly. The ability for restaurant operators to implement and train staff within minutes minimizes the resources that restaurants typically have to allocate to the introduction of a new piece of technology. Restaurants are better equipped to forecast expenses without worry of increases relative to changes in diner traffic.

Understanding that deployment of technology for multi-unit restaurants is no easy feat, NoshList, through a partnership with iPadEnclosures.com, has designed a “push-button” distribution strategy that can provide restaurants with up to 500 fully provisioned iPads within 7 days. “During phase one of our roll out to Red Robin, NoshList was able to provide 125 fully provisioned iPads to 55 Red Robin locations in a number of days,” says Cody Rose, Director of Restaurant Solutions for Firespotter Labs. “iPads arrived at each specified location provisioned with NoshList and preconfigured with a number of additional options including corporate 3G and/or wifi connectivity settings, screen protectors, a protective iPad Enclosure complete with mounting mechanism, and a free multi-device management solution (‘MDM’) for a truly out-of-box solution that allowed each restaurant to be up and running with NoshList within minutes.”

Want to do more with Noshlist? Now you can. More features are now available with NoshList Premium, the expanded version of our restaurant waitlist management app for iPad.

NoshList Premium features the same capabilities as NoshList, including unlimited SMS text and automated phone call notifications to diners, while new services have been added to increase functionality and provide diners with the ability to interact directly with the restaurant via text. NoshList remains free, while NoshList Premium is priced at $49 per month per restaurant.

NoshList Premium features include:

• Unlimited Two-Way Texting
• Table Number Assignment
• Large Party Functionality
• NoshGuest Auto?ll
• In-App Statistics
• Designated Local Phone Number
• 30-Day Exportable Analytics
• Weekly Email Summaries

“With NoshList Premium, we get an expanded set of features that help us deliver an even better guest experience including unlimited two-way texting that our customers really like, as well as a designated local phone number,” said Garrett Schmidt of Buffalo Wild Wings. “We benefit greatly from analytics and in-app statistics, which allow us to measure our waitlist performance in real time relative to past shifts. NoshList has made managing our waitlist much more efficient and given us valuable insight into an aspect of operations we never had before.”

NoshList notifies diners via text messaging that their tables are ready and improves their dining experience by replacing paper lists, microphones and alert buzzers with text messages sent directly to their cell phone. Since the February launch of the free service, nearly 4.5 million diners have been seated with NoshList.

We are here at the National Restaurant Association Show, and what better timing than to hit our one millionth diner seated using the NoshList free waitlist app for iPad that notifies diners via text messaging that their tables are ready. NoshList helps restaurants easily and efficiently manage their waitlist and improves the dining experience by replacing paper lists, microphones and alert buzzers with text messages sent directly to the diner’s cell phone.

“We are thrilled to celebrate our millionth diner seated using NoshList. We are extremely happy with the high rate of adoption by restaurants since our launch a little over two months ago and seating over one million diners in that short time has exceeded our wildest expectations,” said Craig Walker, CEO and founder of Firespotter Labs. “Diners want an easy, convenient way to know when their table is ready and restaurants need an efficient solution that improves the experience for their customer. That is what NoshList delivers.”

NoshList launched in February 2012 to restaurants in San Francisco and has since gone nationwide to independent, multi-unit and casual dining restaurants alike.

“NoshList has provided Umami Burger an efficient and streamlined way of managing our waitlist,” said Jason Berkowitz, Vice President of Hospitality at Umami Burger. “Our patrons appreciate the ease of NoshList’s text messaging when their tables are ready and we appreciate the unlimited free texting and phone calls to patrons.”

For restaurants that are looking for an attractive, secure display for their devices, we have teamed with ArmorActive to provide a hardware solution. ArmorActive’s iPad kiosks are designed to secure and protect the devices, while complimenting both the sleek look of the iPad and NoshList’s stunning user-interface.

ArmorActive, located in Utah’s “Silicon Slopes”, offers a number of attractive hardware interfaces for running applications such as NoshList, and is the fastest growing iPad kiosk design, engineering & manufacturing company in the world.

With iPad security provided by ArmorActive and the NoshList waitlist app, restaurants now have everything they need to make managing their wait lists easier and more secure than ever before.