Waitlist Me Pro keeps the balance between your congenial, community atmosphere and top-notch customer service, by keeping things running smoothly and improving the waiting experience.   It is also designed to be intuitive and quick to use no matter how tech-savvy (or not) you and your clientele are.

Here are 4 customer-approved ways Waitlist Me Pro can help your barbershop:

Keep track of who’s busy (and who’s not)

What’s better than flipping through a paper calendar with scribbled-down availability? Honestly: just about anything. Waitlist Me Pro makes it easy to keep track of appointments for each barber at the same time as you manage your highly variable walk-in traffic.

The app allows you to see your upcoming appointments and the walk-in customers waiting for each barber as well as the customers they are currently serving and how long they have been with them. Waitlist Me’s intuitive visual layout shows the barbers who aren’t “in” as grayed out, while those who are busy are highlighted in red and show a time counter of how long they have been busy.  You can also see who the next person waiting for each barber is and what time they were told they would be served.

Run a more efficient business

Having a good time at work is a bonus. Enjoying your colleagues and your clientele? That’s the cherry on top of the sundae. But you are running a business—and that’s a reality you never forget.

Waitlist Me Pro keeps track of your resources, helping you focus a little more on the work you love and a little less on management. The app helps you keep track of many things: the amount of time your barbers spend on each client, how long customers wait before they hit the chair, who works the most and who works the least. You can run reports whenever you want and use the knowledge they impart to make decisions about staffing, expansion, business hours—anything and everything.

Customize your online waitlist and appointments tools

You know your business better than anyone. That’s why we built Waitlist Me Pro to give you as much freedom as possible over how you set up your waitlist and your appointments.

The pro-level app allows you to set your business hours as well as blackout days for appointments. Clients leave notes for you on their preferences or any accommodations they require. Have a regular client bringing a child in for his first cut? Prefer a certain style that might add on more time? All of that can be added as a note, allowing you to provide top-notch customer service, every single time.

Promote your loyalty program or current special offerings

Waitlist Me Pro offers the highest level of personalization. Whether you want to bring your brand colors and logo to the “add me” website widget or to a public waitlist you display online or in-store, Waitlist Me Pro lets you add custom HTML, change colors, and customize the wording.

If you offer a loyalty program, discounted products, or a new service, the public waitlist is a great way to let your clientele know. You can change the HTML to include graphics, videos, or plain text that keep your customers up-to-date on everything that’s going on in your shop.

Whether you run a four-star fine dining establishment or a seasonal fish fry favorite, the tools you use have the potential to make your restaurant…or break it.

Forget the grease pens of yore. Forget the phone ringing off the hook during dinner service. Forget the harried servers with too-full sections (and the bored ones with too little to do). Waitlist Me Pro is the tool you need to upgrade your table, resource, and reservation management.

Here are four ways the Waitlist Me Pro app can transform your restaurant business:

Divide and conquer

Tradition belongs in your food, décor, and customer service, not in your floorplan. Waitlist Me Pro scraps the laminated restaurant layout and multi-colored grease pens in favor of an at-a-glance resource management system that shows hosts instantly what tables are available, what tables should be flipping soon, and which sections should be prioritized.

The pro-level resource management features let you create different sections in your restaurant depending on the time of day, staffing, holidays, special events—anything you can think of that would change the way you allocate your tables and your servers. Save your section layouts and enlist them with a swipe of the finger. Done!

Keep waiting customers happier with better wait estimates

With Waitlist Me Pro, even the greenest of hostesses can give an accurate quote to a customer waiting for a table. The app tracks the current amount of time a groups have been at a particular tables and makes it easy to see what tables have upcoming reservations or have been assigned to waiting customers. This visibility helps hosts predict exactly when waiting customers can expect to be seated.

Bonus: Sorting by time within sections makes it easy to see which sections have more available tables and which tables have been occupied the longest and are most likely to open up soon.  Additional statistics at the top of each section show the available tables and seats as well as the percentage of tables filled so it is simple to know where to seat the next customer.

Know your numbers

Don’t just guess how many staffers you need on hand for happy hour or holiday parties, or if you should change your sections or table layouts around.  Waitlist Me Pro offers resource utilization reportsto help you make better decisions.

The app tracks your usage data, so that you can creates reports based on various parameters. How quickly are you turning over tables? How many sections should you have on a Saturday night? Can you get away with one less server during brunch? Waitlist Me Pro’s reports will help you answer these types of questions and more.

Build your brand

When competition is stiff, you need to leverage every opportunity to differentiate yourself and your dining experience from the other restaurants in your area. Waitlist Me Pro offers you a chance to stand out from the very first point of contact.

The app’s pro subscription level allows you to add your branding to the web widget, public waitlist, and customer notifications. The public waitlist personalization, in particular, includes options to change the color scheme, status messages, and personalize the HTML at the bottom of the page so you can suggest loyalty programs, list daily specials, or display other information.

The holidays are coming up. You know what that means: a rush of customers eager to snap up the next big tech toy.  If you can’t manage the wait times effectively, though, your customers are guaranteed to be toe-tapping their way around your displays as they wait for the next available associate. Or worse, they may just head to another store.

Waitlist Me Pro can help you turn your customers’ visit to your store into an experience they’ll be more satisfied with. Think: more referral business, glowing Google reviews, and kudos from corporate. Read on for ways our pro-level app will help you do business better.

Schedule your staff more efficiently

Prepare for the storm by tracking your team in real time and accessing reports on staffers’ past performance.

Waitlist Me Pro’s hallmark feature is resource management and reporting. The app lets you assign your associates to different areas of the store (or to different tasks), track how much time they spend with each customer, and see who is working the most and who is working the least. With this data in hand, you’re better prepared to make decisions about serving customers as things get busy.

Add promotions to your public waitlist

Running a special on certain devices or services? Sponsoring an old phone holiday drive? Recycling batteries or chargers? Let your customers know when they check in, thanks to Waitlist Me Pro’s customizable public waitlist.

This pro-level feature lets you add whatever HTML you want to the waitlist. You could include graphics, coupon codes, videos, or plain text, in addition to changing the page’s colors, adding your logo, and swapping out the wording to bring your brand voice to the app’s functionality.

Let customers add themselves to your waitlist, no matter where they are

With Waitlist Me Pro, customers no longer have to start their waiting from your store. They can use the web widget—which Pro allows you to customize more—to add themselves to your waitlist from wherever they are. It’s web and mobile friendly, which means they can access it from home or on the go.

Combine the add-me remote feature with our public waitlist and text notifications, and you’ve got the ideal customer experience. Waitlist Me Pro lets your customers live their lives, run their errands, and make their appointments—and they’ll never worry about losing their place in line.

Quote more accurate wait times

There is nothing worse than waiting around twice as long as the time initially quoted. The app has always helped store associates predict more accurate ETAs. But with Waitlist Me Pro, you can take making better estimates to the next level.

By being able to see in real-time which of your staffers are busy and which are available as well as how much time they’ve spent with each customer and when, on average, they should finish up. With Pro, you have more data at your fingertips to make smarter decisions faster.

When your time is money, how you manage that time makes a difference. For many CEOs and executives, an ace admin team or executive assistant manages the schedule with aplomb. But regardless of how good your support staff is, there are always ways to make your office run more efficiently. Waitlist Me is one of those ways.

Waitlist Me is a waitlist management app that ensures everyone who needs face-time with the boss gets it, whether they need a 30-minute meeting or 60 seconds for a signature. Here are five ways Waitlist Me can transform your office.

Squeeze in meetings between appointments

Traditional calendars can make it difficult to spot and best utilize smaller blocks of open time. Waitlist Me makes it easy—and we let you color code everything according to, well, whatever you want. Supply each department with a color, or each type of appointment, and create the schedule that makes sense for you.

Set up office hours for drop-ins with staff

An open-door policy—or an occasional open-door policy—can do wonders for company culture, but it can also turn your hallways into long lines of employees who want CEO input. Waitlist Me helps create order by letting employees stay at their desks until go-time. Our text alert feature lets them know exactly when to knock on your door.

Give CEOs more control over who to see when

First come, first serve? That’s up to you. Waitlist Me lets you see key information at a glance on all the people needing your attention.  If you spot something urgent further down the list, it is a cinch to take that one first by sending a quick text to that person.  Or you may select items to clear off your list based on how much time you have available, whether you can cover an item in another meeting, how often you already see a particular person, or whatever you like.

Let employees book themselves into free time

Most assistants have far more on their docket than fielding requests for 5 minutes of your time. Take those calls off their plates by letting employees request quick appointments themselves. Waitlist Me’s Add Yourself feature lets them do just that—and you (or your admin) can quickly add them to your waitlist without turning the request into a full-blown conversation.

Keep employees from losing work-time waiting around

Nobody wants to see a parade of toe-tapping employees outside their office door. Nix it starting now thanks to our public waitlist feature. Staffers can check their place in line right from their work stations, which means they can increase their productivity without sacrificing the opportunity to get the input they need from you.

For customers who can’t tell a carburetor from a catalytic converter, it’s customer service that makes an automotive retailer or service business shine. Your under-the-hood expertise lets them trust you. But the way you treat the folks walking through your door? That’s what’s gonna keep them coming back when they’re shopping for a new vehicle, replacing a flat tire, or detailing out their investment.

Waitlist Me is an app that ensures your customers are treated like VIPs every time they’re in your waiting room. Here’s how it could help your business get a jump on your competition.

Keep customers on your lot

Car shoppers want to go from browsing to trying to buying on their time, not yours. Watching later arrivals jump the line? That’s a definite no-no—and so is tapping their toes on the sidewalk while they wonder when it’ll finally be their turn. Waitlist Me keeps things more orderly (no skipping!). Add shoppers to it when they first arrive to show them you care, and let them browse your inventory while they wait for the next available sales associate.

Bonus! When you use Waitlist Me, you can allow your customers to add themselves to your list from wherever they are. That means they put their name on the waitlist while they’re in transit—and you’ll be ready to help them the minute they pull up to your curb.

Let customers escape your waiting room

It doesn’t matter if they’re waiting for the finance department or for a patched tire: Nobody likes to hang out in a waiting room. Waitlist Me’s text notification feature sets your customers free. The app allows you to send them a quick text when it’s their turn. If they’re farther away than the water cooler, it lets them notify you that they’re on their way.

Bonus! Drop-offs keep you busy without packing your waiting room. Waitlist Me makes drop-offs better for everyone, thanks to our public waitlist feature. Customers can check their place in line to get a better idea of how much longer the wait will be, so they don’t have to keep asking about it.

Easily manage appointments and walk-ins

Most systems let you schedule appointments or walk-ins. Waitlist Me lets you do both. The app’s simple visual interface lets you scan your day’s bookings and quickly figure out where you can squeeze in drop-in customers. You can even color code different types of appointments—say, an oil change or a detail—to help you better manage your resources.

Bonus! Your employees should spend time working, not fumbling through difficult computer programs or messy appointment books. We designed Waitlist Me with ease in mind, making it a cinch to train new staff members and use every single day.