You’ve been the curious customer discovering a new spot, so you know just how promising it feels to walk in a restaurant and see happy people eating mouth-watering food. You’ve also been the hungry diner who’s waited an hour before discovering that the hostess somehow missed your name on the list roughly 10 tables ago. Cue the toe-tapping, eyeball-rolling, and finger-pointing.
As a consumer, you want to see your favorite restaurants doing good, steady business. After all, you want your neighborhood picks to stick around! However, you don’t want to experience the downsides of busyness: interminable waits, lost reservations, and poor customer service.
That’s why we built Waitlist Me. Here at Waitlist Me, we’re creating customer service technology that helps you manage your guests more efficiently and effectively. Five-star review, here you come!
What is Waitlist Me?
Waitlist Me puts your customers right where they should be: at the front of your mind. It’s an app that’s designed to make it easy for your front-of-house staff to keep track of both your waitlist and your reservations. We keep it all in one at-a-glance place so that you’ll never lose another name again. Phew!
How does Waitlist Me work?
The days of grease pens and messy paper appointment books are over. Waitlist Me is the forward-thinking tech your service-oriented business needs. And you know what? It’s an absolute cinch to use. We designed Waitlist Me to be intuitive for everyone to use, no matter how comfortable you are with smart devices. You can set it up for your business during an afternoon lull and train your staff to use it in minutes.
After that, you’re good to go! With a few taps, Waitlist Me lets you add walk-ins to your waitlist. With just one look, you can see how long they’ve been waiting and when their table should be ready. And once they hit the front of the line, you can forget about hollering out a last name. Instead, one more touch on the Waitlist Me app will let you send them a text notification right to their phone. No matter where they are—the parking lot, a nearby store, or hanging out in your lobby—they’ll know exactly when it’s their turn to take a seat.
It doesn’t get any easier than that.
And Waitlist Me isn’t just for restaurants, either
Sure, Waitlist Me is an obvious must-use for restaurants, but scores of other businesses are using our app every day to make their businesses run better—and keep their customers walking through the door.
Who’s using Waitlist Me?
- Big box retailers that rely on sales associates to sell big-ticket items, like televisions, computers, and smartphones
- Jewelry stores helping individuals pick out special gifts for anniversaries, birthdays, and holidays
- Recreation centers, like bowling alleys, ice rinks, and arcades
- Gyms and fitness centers that see high traffic volume on certain pieces of equipment
- Doctor’s offices and veterinary clinics with urgent care
- Hair and nail salons that offer a variety of walk-in services
- Retail chains, specialty boutiques, and consignment shops to allow for more one-on-one time between employees and customers