For businesses using Waitlist Me’s public waitlist feature that allows people who’ve joined your waitlist to check their place in line from their phones, there is a new way to enhance the customer experience.
Now, an integration with the Perklist AI Assistant makes it possible for these waiting customers to explore your menu and ask questions directly from that public waitlist page.
When enabled, a simple message and link will appear above their wait time information. Clicking this link opens a chat with an AI Assistant capable of answering questions about your menu and business in real time. You can find more details and an overview video here of how the Perklist AI Assistant works.
Setting up the AI Assistant involves providing it with your menu and other relevant details, a process that generally takes a few minutes. There are also options to customize the text of the message and link shown on your public waitlist page. Additionally, you can choose whether customers see only the AI Assistant chat or both your menu and the chat window when they click the link.
Perklist is a service developed by Waitlist Me, aimed at helping businesses improve their digital interaction with customers, and includes features beyond just the AI Assistant.