With the biggest eating-out day of the year upon us, the big question is this: How are you going to make Mother’s Day a big success for your restaurant?
It’s not just about getting people in the door. It’s not even about serving the best food in town. It’s about giving your customers the best overall experience possible—one that will keep them returning long after Mother’s Day ends. And that experience starts the minute they walk through the door.
Here are 3 ways Waitlist Me wows customers while they wait for their table
Accurate wait time estimates make you look like a pro
Shuffling through loose papers doesn’t inspire confidence. Neither does the look on your host’s face when she’s guessing when that table in the corner will turn.
Waitlist Me takes the guesswork out of time estimates. The app shows estimated waits by table size, so you have your answer with a quick look, whether it’s a table for two or ten. Plus, it tracks how long customers have been waiting in real time, right next to the time they were quoted, so you can better adjust for surges and lulls in visitors to fine tune your quote accuracy.
Text alerts let customers relax while they wait
No one wants to be tethered to a restaurant lobby—and a cluster of hungry people waiting for a table can be a turn-off for walk-ins.
Waitlist Me lets you text guests when their table is ready, which means they can wander freely without worrying that they’ll miss their name being called. We’ve even made it easy for them to let you know they’re on their way, or that they need to cancel with a simple text response.
A public waitlist allows customers to see where they are in line (and plan accordingly)
An out-the-door line keeps you busy enough. Add the inevitable “how long will it be?” grumbles to the mix, and you’ve got mayhem on your Mother’s Day menu.
When you add a customer to your waitlist, Waitlist Me sends them a confirmation text automatically. That text includes a link to your public waitlist, empowering them to check on their place in line wherever they are, whenever they want. The less time your team has to spend providing updated estimates to the people waiting, the more time they can spend greeting and making guests feel welcome.
A 5-minute fix? You bet.
You can start using Waitlist Me now on any iOS, Android, or web-accessible device. Getting started is easy, and you can get it up and running in less time than it takes you to fire up your restaurant’s most popular dish. Now that’s a win!