Monday, January 29th, 2018 .

You don’t have to act like a drill sergeant to bring a touch more productivity to your 9-to-5 life. Whether you’re a manager, a department director, an executive, or a small business owner, you get more done when you aren’t waiting on things holding you up.

Waitlists aren’t just for restaurants. People waste a lot of time waiting around in business environments, even if they aren’t standing in lines. Here are four ways you can put a waitlist app to work in an office setting:

Run a help desk more efficiently

Forget about dragging equipment to a different floor or wondering if the IT guy has read your email yet. A waitlist keeps everyone in the loop and no one standing in line, laptop in hand. Your tech support can send text alerts to employees when it’s their turn, cutting down on dead time spent twiddling their thumbs.

Bonus! Waitlist Me Pro offers analytics that let you check up on different data points, like which employee is spending how much time taking care of which problem. You’ll be able to track your service times—and see if you need to adjust the schedule or size of your team, based on the hours your crew is currently clocking.

Answer “Do you have a minute?” questions

Administrators, HR, designers, unofficial office gurus—there are all sorts of people who field questions from colleagues 24/7. A waitlist gives them an easy way to help out with information requests without derailing projects and meetings.

Bonus! Our public waitlist feature lets staffers check in to see where they are in line, which means no more passive aggressive follow-up emails, check-in calls asking if you’re free in five, or awkward hovering outside your office door. Phew!

Manage office hours with managers, teams, or departments

An open-door policy is great for your office culture but not so hot for productivity. A better choice: consistent office hours. Employees will know when it’s their turn to poke their heads in for advice or project input. Got a line growing outside your office? Waitlist Me can help you wrangle it. Let employees add themselves and then chill at their desks ‘til it’s their turn, without worrying about missing their chance to meet.

Bonus! Waitlist Me works on the web as well as iOS and Android devices. That means it can go wherever you do. Use it in your office on a desktop computer, from a coffeeshop, or wherever else your job takes you.

Oversee on-site employee services and benefits

Everyone loves a perk, whether it’s on on-site yoga studio or food trucks in the parking lot every Wednesday. But sometimes, those perks come with wait times that keep employees at bay. Keep your employees happy—and enjoying the benefits that are part of their compensation package—by employing a waitlist that lets everyone have a go at the good stuff. Waitlist Me lets staffers add themselves to a list from wherever they are, whether they’re at home, on the train, or walking in from the parking deck, making it even easier for them to use the services you offer.

Bonus! With Waitlist Me, a 5-minute wait really is a 5-minute wait. Our app offers wait time estimates based on historical averages, and seeing estimated times next to actuals helps people improve their quote estimates. It’s just one more way we’re helping you and your employees use time wisely.

 

Monday, August 11th, 2014 .

While most of the places that use NoshList are restaurants, we have seen more and more businesses from different industries use NoshList to manage customer waits. The addition of our new reservations feature has made NoshList even more appealing to any business that schedules future appointments, whether they have a walk-in waitlist or not.

Not all businesses have WiFi or want to get an iPad or Android tablet though, so it is great for those businesses that NoshList also runs on any computer right from the browser and also on Clover. So we were thrilled to be able to join First Data in their booth at the RetailNow conference highlighting Clover and some of the top apps running on Clover.

Here are some shots from the event:

noshlist retailnow

 

 

blog retailnow

Friday, March 9th, 2018 .

College students might be coffee-gulping their way through mid-terms, but it’s not exams you’re worried about. Nope, it’s the week after exams that’s got you crossing your fingers and double-checking your inventory. Spring break is almost here, and if you manage a hotel in any of the United States’ many sun-soaked destinations, making it through the rowdiest 7 days of the year is all you can think about.

Take a deep breath, though, boss. Waitlist Me is here to help you make everything go according to plan. Here’s exactly how you can put it to work when the college kids descend.

Cater to your millennial crowd with free texting features

Why talk when you can text? That’s the millennial mindset. You get it, and so do we.

Waitlist Me Premium offers unlimited texting that allows you to notify your guests when you’re ready for them.  It also lets them text back simple replies to let you know if they’re on their way or need to give up their spot on the list. It’s simple and it’s already set up for you, making it your no-brainer communication method of choice this spring break.

Juggle walk-ins and reservations at property restaurants

Go ahead and toss your grease pen and reservation book in the trash—Waitlist Me is all you need. Booking ahead can be touch-and-go, but your younger guests might just surprise you.

Our app lets your on-property restaurants manage both reservations and a waitlist on one simple screen. And because Waitlist Me makes it easy to see how many people are waiting and how long they have been waiting, you’ll be able to quote a more accurate wait time or ETA to anyone who walks through your door.

Prevent hostess stand pile-ups with on-the-go waitlists

Waitlist Me Premium does its best to keep your hosts focused on customer service, not fielding “add me to the list!” phone calls and requests for wait time updates from a hoard of waiting guests.

How? With two key features. You can add our Web Widget to your website or social media account to let folks join your waitlist from wherever they are, whenever they want, like when from their hotel room as they’re heading down to dinner. Once they’ve joined the list, the Public Waitlist lets them see from their phone where they are in line without flagging down your staffers. And you don’t have to do anything.

Organize special events and programming

From pub trivia in Panama City Beach to karaoke nights in Las Vegas, we know you’ve got a slew of crowd-pleasers lined up for your spring breakers. Our app lets your guests party it up exactly the way you intended, without worrying about missing their time in the spotlight.

Waitlist Me Premium allows you to set up a self-check in kiosk on an iPad or Android tablet, where people can sign up for your offerings on their own time, and then head back to their table to yuk it up with their pals while they wait. Pair it with a public waitlist display on any available monitor or television, and your party prep can’t get any easier.

Eliminate the beach-chair (or pool deck) free-for-all

Mayhem? Not on your watch. Keeping track of your offerings helps you ensure that you’re making the most of them—and that you know what’s getting the most use and what’s falling by the wayside.

Waitlist Me Pro keeps your hotel property’s playground organized, no matter if you’re tracking lounge chairs or umbrellas, jet skis or volleyball courts. Scattered single seats nobody wants to take? Not with you in charge. Frustrated game-players tired of waiting their turn? Forget about it. Now, they know they can hit the snack bar before their next game.

Thursday, March 15th, 2018 .

Customers that won’t shrink from your wait times, reservations you don’t have to scramble for, and relaxed hosts who’ve got the situation under control. Want to get all that and more before St. Patty’s Day? You don’t need a four-leaf clover or rabbit’s foot. What you need is Waitlist Me.

Here are the features that’ll keep your crowd celebrating—and coming back long after St. Patrick leaves town. Trust us: It’s all that and a pot o’ gold.

At-a-glance waitlist and reservation management keeps employees calm and collected

A frazzled host and a messy front desk is a big red flag for guests who come to you for a fun night on the town. Help your front-of-house crew keep their cool with the waitlist tool that makes checking reservations and adding folks to waitlists simple.  Seeing actual waits next to estimated times helps you give more accurate estimates, and using status colors and notes to organize and keep tabs on waiting customers helps you get them seated more efficiently.

Bonus! Waitlist Me is designed for people like you, me, and your hostess to use intuitively with mere minutes of training. See it in action in this overview video.

Simple texting makes customer communication a cinch

Taking a call from the jammed backseat of an Uber or the midst of a crowded sidewalk can be a struggle. That’s why Waitlist Me Premium lets you text your guests when their table is ready and lets them text back to let you know if they’re on their way or need to cancel. All you have to do is tap a button and boom! Your customers are ready to jig their way to their seats. No muss, no fuss, no empty tables.

Bonus! Text notifications set customers free and keeps frustration at bay. No more hovering around your hostess stand, no more long lines stretched around the corner, and no more crowded lobbies turning off new walk-ins. They can window shop, head to the bar, or wander around the block ‘til you let ‘em know their table is up. Phew!

Public waitlist keeps customers looped in—and off your back

The No.-1 question your host doesn’t want to answer this St. Patty’s Day: Is my table ready yet? A close second: Where are we on the list? Waitlist Me keeps customers in-the-know automatically thanks to one of our most popular features. Once they’re added to your waitlist, they’ll receive a text confirmation that includes a link to your public waitlist. In real time, they’ll see exactly where they are in line along with their wait time.

Bonus! Waitlist Me Pro lets you customize your public waitlist with your restaurant’s branding, videos, images, and text. Use it to post food and drink specials, upcoming events, and more on any available monitor or TV screen.

Multi-device sync and multi-location capabilities for easy management

Whether you’re in charge of one St. Patty’s Day hotspot or a bunch of them, Waitlist Me can help you keep tabs on every table at every location. The app is available on iOS, Android, and Web browsers, and accessible from multiple devices at once. That means you, your hosts, and your management team can keep tabs on how the holiday’s going from wherever you are.

Monday, December 10th, 2018 .

We’ve added some new features and UI improvements to help manage customer requests made from your website or social media page if you are using the Waitlist Me web widget. When a request is received, you’ll be able to see more information in the waitlist view about what it is for and where it came from. The entries appear at the top of the waitlist and will flash orange. If you’re on the Reservation or Resource Management view, a quick pop up will alert you to the new request.

For waitlist requests, you can see all the key information about the customer request such as name, group size, and any notes the customer added. Simply press on the row to accept the request, and move through the same steps you’d normally take to add customers to the list, but with the information the customer entered already pre-populated. You can also change the status color, assign a resource, and add any notes you need for your own reference. Then chose an estimated wait as the final step. Accepting reservation requests work similarly, with the added benefit of when you press on the row, it will show the request in the context of that day’s list of reservations to see if you have availability.

If a request was accidentally rejected, you can still see it in the History section by tapping on the “Show History” bar at the bottom of the waitlist. The History section also has some filters on the right side that can be used to show customers that have been served and removed from the waitlist in addition to rejected requests. Use the return arrow button on the right to accept a previously rejected request.