The NoshList wait list app closed out 2013 with more than 22 million diners seated across 5,000 restaurants!
This past year was one of tremendous accomplishment for NoshList. From our integration with Clover to the addition of several new features to our app, our focus in 2013 was to provide the best wait list experience for our restaurant clients and their guests. We have exciting plans for 2014 and will continue to raise the bar on wait list functionality.
New features added in 2013 included a multi-restaurant management tool, the first of its kind for the restaurant industry, and a public wait list that lets restaurants display their current waitlists to guests.
Moving forward in 2014, we see huge opportunity for wait list apps to increase operational efficiencies and extend beyond just restaurants. These functionalities could take the wait list feature to any establishment where people have to put their name on a list. This includes waiting rooms at doctors’ offices and other similar places
Another technology trend restaurant operators will see this year: using one tablet to run several different restaurant applications.
In the long run, operators will stop using multiple devices, such as a POS in the dining room and a tablet wait list by the front door. Instead, everything will be conducted from one general-purpose, POS-based tablet, which will lead to several different apps all accessible from the same place.
It has been a great year, and we are shooting to seat nearly 100 million diners in 2014!